Nostos Terms of Service

These Terms of Service set forth the conditions for using the website, account features, reports, content, and related services provided by Nostos, as well as the rights and obligations of Nostos and users.

Nostos provides report services that combine Saju, astrology, symbolic interpretation, and self-reflection to help users explore personal tendencies and life patterns. The service does not provide definite future predictions, medical diagnosis, legal advice, financial advice, or psychological treatment.

Nostos provides the following services:

Reports are not delivered by email. Reports are provided by being stored in the account that the user is logged into.

Users may create an account or log in using the login methods provided by Nostos.

Users are responsible for safely managing their account information. Users are responsible for issues caused by negligent account management.

Users must not use another person's account or personal information without authorization.

Users must enter accurate information required for report generation.

Nostos generates reports based on information entered by the user, including name or alias, date of birth, time of birth, place of birth, and relationship information.

If the input information is inaccurate or incomplete, the report content may change. The user is responsible for issues caused by incorrect or incomplete input information.

Once report generation has started or been completed, regeneration or refund due to input error may be restricted.

Users who wish to use paid services must pay the applicable fees through the payment method designated by Nostos.

The payment amount, payment method, and type and scope of the report provided will be displayed on the payment page or product information page.

Payments are processed through PortOne. Payment authorization and refunds follow the procedures of the payment gateway and payment method provider connected through PortOne.

Nostos does not directly store sensitive original payment information such as full card numbers or bank account passwords.

If a payment error, duplicate payment, failed authorization, or similar issue occurs, contact help@nostoscosmos.com. Nostos will review the records with PortOne and the connected payment provider and advise you on the next steps.

After generation is completed, the report is stored in the user's logged-in account.

Users may view the report within their account. If a PDF download feature is provided, users may download the report as a PDF file.

Downloaded PDFs may be used only for personal viewing and storage.

Users may request withdrawal and a refund within the period and by the method prescribed by applicable law before delivery of the digital content begins.

Nostos reports are customized digital content generated and delivered immediately after payment from information entered by the user. Once report generation or delivery begins after the user has reviewed and agreed to immediate delivery and the withdrawal restriction, the right of withdrawal may be restricted.

Once the report has been displayed and viewed on screen or in the account, or is available for PDF download, refunds for a simple change of mind are not available due to the nature of digital content.

For a duplicate payment, failure to deliver the report, a system error, or content that differs from its description, advertising, or the contract, contact help@nostoscosmos.com. Nostos will review the payment and delivery status and advise you on the next steps under applicable law and this Refund Policy.

Nostos reports are symbolic interpretation materials intended for self-understanding and reflection.

Nostos does not provide definite predictions regarding death, illness, accidents, disasters, exam results, investment performance, marriage, separation, pregnancy, or the occurrence of any specific event.

The report content does not replace the user's judgment or choices. The user is responsible for decisions made based on the report and for the results of those decisions.

All rights to the website, report format, music, text, design, logo, brand name, content, and graphic elements provided by Nostos belong to Nostos or the legitimate rights holder.

Users may not commercially copy, distribute, sell, modify, or reproduce reports or content without prior consent from Nostos.

Users must not engage in any of the following acts:

Nostos collects and uses the minimum personal information necessary to provide the service.

Details regarding the purpose of processing, retention period, deletion process, third-party provision, and processing entrustment are set out in the separate Privacy Policy.

Nostos may change or suspend all or part of the service when necessary for operational or technical reasons.

Nostos uses the Lovable platform as part of its web app hosting, deployment, and operating infrastructure.

The service may be temporarily suspended due to maintenance or failures affecting Lovable or connected cloud services, server, network, payment system, login system, storage, PDF generation system, or other force majeure events.

Questions related to service use, payment, refund, account access, or report errors may be submitted by email.

Contact Email: help@nostoscosmos.com

These Terms are governed by the laws of the Republic of Korea.

If a dispute arises in connection with the service, Nostos and the user will attempt to resolve the dispute through good-faith discussion.

Business Name: Nostos

Representative: 신주안

Business Registration Number: 282-02-03938

Mail-Order Business Registration Number: 2026-경기평택-0530

Business Address: 경기도 평택시 상서재로 80 (80, Sangseojae-ro, Pyeongtaek-si, Gyeonggi-do, Republic of Korea)

Phone: +82-10-4921-4560

Contact Email: help@nostoscosmos.com